Overview
Responsible choices, finally accessible
This project focused on the complete redesign of a highly complex internal pricing and quotation software used by FAL teams at Airbus. The application was designed to support client billing by calculating service costs based on task complexity, workload intensity, operational constraints, and time spent on production activities.
The challenge was to transform a dense and highly technical workflow into a clearer, faster, and more usable experience while preserving the complexity and precision required by operational teams.
The project was developed in close collaboration with a highly skilled developer with a strong technical understanding of complex systems. Our workflow quickly evolved into a highly agile and collaborative process where design and technical considerations continuously informed each other through rapid iteration cycles.
Together, we successfully delivered a functional design MVP in less than two weeks, creating a strong foundation for the future development phase.
Role : Product Thinking · UX UI Design
Team size : 1 Designer & 1 Developper
Duration : Less than 2 Weeks
Focus : Workflow Optimization · Complex Systems · Agile Iteration · Operational UX
Context & Problem
The project focused on redesigning a complex internal quotation tool used by Airbus FAL teams to structure client billing based on operational workload, task difficulty, and time spent on production activities.
Over time, the platform had become increasingly difficult to use due to:
Complex pricing logic
Multiple service configurations
Dense operational workflows
High cognitive load
Limited interface clarity
The challenge was not to reduce the complexity itself, but to make it more understandable, structured, and efficient for operational teams.
Because the software was deeply connected to real production processes, every design decision required a strong balance between:
User experience
Technical feasibility
Operational constraints
Scalability
The objective was to create a clearer and more flexible experience capable of improving efficiency without compromising the precision required in Airbus production environments.
Research & Iterations
To understand the ecosystem, we first analyzed the existing software, its workflows, and operational logic. We also relied on meeting notes and project documentation to better understand business expectations and production constraints.
Due to Airbus internal procedures and project timelines, we were unfortunately unable to conduct direct user research with operational teams. While limiting from a UX perspective, this pushed us toward a highly iterative and collaborative workflow.
The project evolved through continuous exchanges between design and development:
Real-time iteration
Technical constraint integration
Workflow simplification
Collaborative decision-making
This agile process allowed us to move extremely fast while maintaining strong consistency between UX, technical feasibility, and operational requirements.
As a result, we successfully delivered a complete design in less than two weeks.
Outcome & Learnings
This project was a strong experience to designing for complex enterprise environments where business logic, operational workflows, and technical constraints must coexist within a clear and efficient experience.
The most valuable part of the project was the continuous collaboration between design and development. Working in real time allowed us to iterate extremely quickly, challenge ideas instantly, and maintain strong alignment between UX, feasibility, and product requirements.
In less than two weeks, we successfully delivered a complete design, proving how effective an agile and collaborative workflow can be on complex industrial products.
